📋 Terms of Service
Last updated: May 1, 2025 · Please read these terms carefully before using Destinexa.
Table of Contents
1. Acceptance of Terms
By accessing or using Destinexa at destinexa.com (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Website.
These Terms apply to all visitors, users, and customers of Destinexa. Using the Website constitutes your acceptance of these Terms along with our Privacy Policy, which is incorporated by reference.
2. Description of Service
Destinexa is a travel information platform that provides:
- Free travel content: destination guides, articles, itineraries, and travel tips available at no cost
- AI Trip Planner: a free tool that generates personalized travel itineraries using artificial intelligence
- Premium Guides: professionally written downloadable PDF travel guides available for purchase
We reserve the right to modify, suspend, or discontinue any part of the service at any time without liability to you.
3. Acceptable Use
When using Destinexa, you agree not to:
- Reproduce, copy, distribute, or resell any content from the Website for commercial purposes without our written consent
- Use automated tools (bots, scrapers, crawlers) to extract content from the Website at scale
- Attempt to gain unauthorized access to any part of the Website or our systems
- Upload, submit, or transmit malware, spam, or any harmful code
- Misrepresent your identity or affiliation in any contact with us
- Use content from Destinexa in ways that could mislead, harm, or deceive other users
- Violate any applicable local, national, or international law or regulation
We reserve the right to terminate access for any user who violates these terms.
4. Content Accuracy & Travel Information
Important disclaimer on travel information: Travel conditions — including visa requirements, entry restrictions, prices, opening hours, transport schedules, and safety conditions — change frequently. Always verify critical information with official government sources, embassies, and service providers before traveling.
Destinexa makes reasonable efforts to ensure the accuracy of information published on the Website. However:
- All travel information is provided for general informational purposes only
- Prices, visa requirements, and travel advisories may have changed since publication
- We are not responsible for losses incurred from relying on outdated information
- Articles may include AI-assisted research. Our editorial team reviews AI-generated content but cannot guarantee 100% accuracy at all times.
- Some content may contain affiliate links to booking platforms. We may earn a commission if you book through these links, at no extra cost to you.
5. Intellectual Property
All content on Destinexa — including articles, guides, photographs, graphics, logos, design, and code — is the intellectual property of Destinexa or its content licensors, protected by copyright and other applicable laws.
You may:
- Share links to our articles on social media
- Quote short excerpts (under 100 words) with a clear attribution and link back to the original article
- Print or save personal copies of articles for your own non-commercial use
You may not:
- Republish or redistribute full articles or substantial portions of articles without written permission
- Remove or obscure copyright notices or attribution
- Use Destinexa's name, logo, or branding without written consent
- Sell, license, or commercially exploit any Destinexa content
6. Premium Guides — Purchase & Refund Policy
6.1 Purchase
Premium PDF guides are available for purchase through our secure PayPal checkout. All prices are in US Dollars (USD). Upon successful payment:
- A download link is sent to your email address within minutes
- The link is valid for 48 hours and a maximum of 3 downloads
- You receive a personal, non-commercial license to use the guide
6.2 License
Your purchase of a premium guide grants you a personal, non-transferable, non-sublicensable license to download and use the guide for personal travel planning purposes only. You may not share, resell, or distribute the guide.
6.3 Refund Policy
Because our premium guides are digital downloads, we offer the following refund policy:
- If you have not yet downloaded the guide: Full refund within 7 days of purchase. Contact us at contact@destinexa.com with your order ID.
- If the download link has expired before you used it: We will issue a new link at no charge.
- If the guide contains a significant factual error that affects its usefulness: We will offer a correction, replacement, or refund at our discretion.
- Change of mind after download: No refund. Please review the guide description carefully before purchasing.
To request a refund or a new download link, email contact@destinexa.com with your PayPal transaction ID and purchase email. We respond within 48 hours.
7. AI Trip Planner
Our AI Trip Planner generates travel itineraries using artificial intelligence. By using this feature:
- You understand that itineraries are AI-generated suggestions, not professional travel advice
- Travel times, costs, and availability are estimates and should be verified independently
- We do not guarantee that AI-generated itineraries are error-free or optimal for your specific situation
- Free usage is limited to 3 itinerary plans per session to ensure fair access for all users
8. Third-Party Links
Destinexa contains links to external websites, including booking platforms (Booking.com, Airbnb, Skyscanner), official tourist board sites, and other travel resources. These links are provided for convenience.
We have no control over the content, privacy practices, or accuracy of third-party websites and are not responsible for any loss or damage resulting from your use of them. Visiting external links is at your own risk.
Some links on our Website are affiliate links. If you make a purchase through an affiliate link, we may receive a commission at no additional cost to you. This does not affect our editorial independence or the advice we provide.
9. Disclaimers
THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Destinexa does not warrant that:
- The Website will be uninterrupted or error-free
- Travel information is current, complete, or accurate at the time of your trip
- AI-generated itineraries are suitable for your specific health, mobility, budget, or travel circumstances
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DESTINEXA AND ITS OWNERS, EDITORS, AND CONTRIBUTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Lost profits or revenue resulting from reliance on travel information
- Costs of alternative travel arrangements if information proves incorrect
- Injury, illness, or property damage during travel
- Loss or damage from unauthorized access to our systems
Our total liability for any claim arising from use of the Website shall not exceed the amount you paid for the specific guide or service that gave rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Destinexa, its owners, editors, and contributors from any claims, losses, liabilities, and expenses (including legal fees) arising from your violation of these Terms or your use of the Website.
12. Changes to Terms
We reserve the right to update these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the Website after changes are posted constitutes acceptance of the new Terms.
We encourage you to review these Terms periodically.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the European Union and, where applicable, the laws of France. Any disputes arising from these Terms shall be resolved through good-faith negotiation first. If negotiation fails, disputes shall be submitted to the competent courts.
EU consumers retain any mandatory consumer rights protections provided by the laws of their country of residence.
14. Contact
Questions about these Terms? We're happy to clarify.
We respond to all inquiries within 48 hours.
